The Methven Professional Property Group prides itself on providing the best possible real estate service available.

Our mission statement below sets out our philosophy.

Our Mission

To provide the best real estate service in the area, based on the highest standard of ethics, values and client care. In so doing, we will earn the loyalty and trust of home sellers and buyers, landlords and tenants who will become our lifelong clients and friends because we always place their interests ahead of our own.

This is our mission. We will live up to it in everything we do. Our success will always be measured by the happiness and loyalty of our clients.

If we don’t live up to or deliver the level of service that you expect we want to hear about it. The only way we can improve is to hear how we have let you down.

If you feel that we have not delivered the very best real estate service available please let us know. We will take your complaint seriously and we will acknowledge and respond as soon as practicable after receiving it.

Address your complaint to:

Geoff Earney
Principal
The Methven Professionals Property Group
46-48 Brice Avenue
Mooroolbark 3138

Ph: 9726 8888
Email: geoffearney@methven.com.au

Should you be unhappy with the outcome of our internal hearing of your complaint, you can refer the matter to the Estate Agents Resolution Service (EARS) on 1300 737 030.

Real Estate Careers Questionnaire

Click here to download our Real Estate Careers Questionnaire (pdf)

A Career in Real Estate Sales Click here to download our Career in Real Estate Sales booklet (pdf)

]]> http://methven.com.au/careers/feed/ 0 http://methven.com.au/competition/ http://methven.com.au/competition/#comments Mon, 10 Oct 2011 03:33:02 +0000 admin http://methven.hubcentral.com.au/?p=725

Mooroolbark Terrace Shopping Centre

Methven Mooroolbark

Welcome to our report.  First we will have a look at the local real estate market which as everybody knows has contracted somewhat, although perhaps not as drastically as the mainstream press would have us believe, and certainly not as much as some other states. Then we will look for the silver lining: what opportunities are there in this market and how you can take advantage of them.

As you can see from the median prices reproduced here, from a peak around the June and September 2010 quarters there has generally been an easing of prices. This is backed up by our own sales figures where we have seen the effect of the market moving from boom conditions to a much more balanced phase.

For Sellers, this means the three P’s, position, presentation, and price, become even more important. While position is something you can do nothing about, presentation and price you can. If the presentation is not spot-on then this will reflect in the price, and the length of time to sell. In any market properties with superb position and presentation will command a premium.

So for sellers the message is that the market is price sensitive and that you can help to speed up the process through presentation. Any perceived loss in price will be recouped upon repurchase.

For purchasers, especially first home buyers and investors, there is the welcome opportunity of a pause and even a decline in rising prices. Properties have become more plentiful with a greater choice without the pressure of an overheated market. For the first home buyer there was stamp duty relief granted from the 1^st of July 2011, and for the investor we are seeing rising yields.

How long will these conditions prevail? Hard to say but most pundits are expecting we will continue in this phase for the remainder of the year.

If you would like to have a chat with one of our experienced representatives about this or any other matter please call our office to make a time to suit you.

For the fourth consecutive year Methven Professionals have been awarded Company of the Year for the Professionals eastern seaboard states of Victoria, NSW & Queensland.  We are proud to receive this coveted award ahead of 166 offices.

To us this award is the culmination of over 47 years of community involvement, local knowledge and striving to offer the highest level of integrity, professional service and expertise to our clients.

Methven Professionals Annual Awards – 2010

Grand Slam & Lister of the Year – Greg Earney

Professionals Company of the Year 2010

2010 BEST PRACTICE ACCREDITATION AWARDED TO METHVEN PROFESSIONALS

Outer east property consumers stand to benefit from an award recently obtained by the Methven Professionals Offices at Mooroolbark, Mount Evelyn and Lilydale (Croydon is in the accreditation process). The award of Best Practice Accreditation is an Australia and New Zealand wide recognition granted after an exhaustive audit process.

The Managing Director of Best Practice, Robert Bevan OAM said: “Accreditation is only granted to an agency which has written guarantee of service and complies with top 10-% levels of performance in four client focused categories:

1. Customer service

2. Standards of professional conduct and ethical behaviour

3. Employee training and support

4. Business management

Geoff Earney Managing Director of Methven Professionals said ‘It is a great honour for our three offices to join an elite network of Australasian businesses which understand that when it comes to estate agency practice the customer always comes first.”

2009

• Professionals Awards – National Top Company – Methven Group
• Professionals Awards – National Top Office – Mooroolbark Office
• Professionals Awards – Outstanding Member, Geoff Earney – Director
• Professionals Awards – Property Manager of the Year, Georgia Hester – Lilydale Office
• Finalist – Yarra Ranges Leader Business Awards (Real Estate)
• Australian Achiever Award – Highly Recommended

2008

• Professionals Awards – National Top Company – Methven Group
• Professionals Awards – National Top Office – Mooroolbark Office
• Finalist – Maroondah Leader Business Awards (Real Estate)
• Winner – Yarra Ranges Leader Business Awards (Real Estate)
• Australian Achiever Award – Highly Recommended

2007

• Professionals Awards – National Top Company – Methven Group
• Professionals Awards – National Top Office – Mooroolbark Office
• Winner – Yarra Ranges Leader Business Awards (Real Estate)
• Australian Achiever Award – Highly Recommended

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